Privacy Policy

TrackLab Systems, represented by Philip Mruck, is responsible for the processing of personal data on this website and in the TrackLab Engineer desktop application. Contact: info@tracklab.gg

When you register, we collect: name, email address, date of birth, address, team affiliation, and team role. When you subscribe, payment is processed by Stripe — we do not store credit card details. When you use the desktop application with opt-in consent, we collect anonymized aggregated telemetry data (lap statistics, corner metrics, track identifiers, track map geometry).

We process your data to: provide and maintain your account, manage your subscription and license keys, improve our AI algorithms (anonymized telemetry only), communicate important updates, and comply with legal obligations.

Contract performance (Art. 6(1)(b)): Account management, subscription, license delivery. Legitimate interest (Art. 6(1)(f)): Security, fraud prevention, service improvement. Consent (Art. 6(1)(a)): Optional telemetry data collection, marketing communications.

We use the following third-party services: • Supabase (database, authentication) — EU servers • Stripe (payment processing) — PCI DSS compliant • Vercel (website hosting) — edge network • Cloudflare (DNS, DDoS protection) All processors are bound by data processing agreements.

Account data is retained for the duration of your account plus 30 days after deletion. Anonymized telemetry data is retained for a maximum of 24 months. Payment records are retained as required by tax law (typically 10 years for invoices).

Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Request erasure (right to be forgotten) • Restrict processing • Data portability • Object to processing • Withdraw consent at any time To exercise these rights, contact: info@tracklab.gg

We use only essential cookies required for authentication and session management. We do not use tracking cookies, analytics cookies, or advertising cookies.

All data transmissions are encrypted using TLS 1.2+. Passwords are hashed using bcrypt. Access to personal data is restricted to authorized personnel only.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.

TrackLab Systems Philip Mruck Bohmter Straße 33 49074 Osnabrück, Germany Email: info@tracklab.gg